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Frequently asked questions
General
Technical Issues and Support
- 01AiOnWhatsApp is a cloud-based platform that allows you to connect any standard or business WhatsApp number to an advanced Generative Large Language Model (LLM). Once connected, you can give the AI a specific role or set of instructions (a "prompt"). The AI will then read your incoming WhatsApp messages and automatically reply on your behalf, acting exactly according to the personality and rules you defined.
- 02The platform is natively multilingual. Because it is powered by advanced LLMs, it automatically detects the language your customer or friend is typing in and responds fluently in that exact language. It supports dozens of languages, including Arabic, English, French, Spanish, Urdu, and more, without requiring any manual translation setup.
- 03Absolutely. You retain full control at all times. You can view all ongoing chats in real time from your dashboard. If a conversation requires a human touch, or if a customer has a highly complex request, you can instantly pause the AI for that specific chat and take over manually. Once you are done, you can hand the conversation back to the AI with a single click.
- 04: We take account safety very seriously. Standard automation tools often get flagged because they send copy-pasted, robotic responses at exact intervals. Because our platform utilizes Generative AI, every single response is dynamically written, context-aware, and completely unique—closely mimicking natural human typing behavior. Additionally, we build intelligent cool-down pacing into the system to keep your account safe and compliant with normal usage patterns.
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